What is the delivery time for domestic shipments?

Products ready for shipment are handed over to the express carrier within 48 business hours of receipt of the balance (excluding holidays and days preceding holidays), except for delays caused by the carrier itself and not attributable to Risivi & Co., and except in cases of unforeseeable circumstances or force majeure. Products are packaged in special packaging that ensures the jewelry and its packaging remain completely intact; for domestic shipments, delivery to the customer generally occurs within 5 (five) business days starting from the day after shipment. The delivery times listed above are to be considered purely indicative, as they depend exclusively on the express courier. Delivery delays may occur due to inclement weather, strikes, and/or remote delivery areas and islands. Regarding the creation of custom jewelry (not in stock), our customer service team will inform you of: the lead time for the creation of the jewelry, the quote(s), and the related production and shipping steps.

What is the delivery time for international shipments?

Products ready for shipment are handed over to the express carrier within 48 business hours of receipt of the final payment (excluding holidays and days preceding holidays), except for delays caused by the carrier itself and not attributable to Risivi & Co., and except in cases of unforeseeable circumstances or force majeure. Products are packaged in special packaging that ensures the jewelry and its packaging remain completely intact; for international shipments, delivery times to the customer vary depending on the destination country, averaging 10 (ten) business days starting from the day after shipment. The delivery times listed above are to be considered purely indicative, as they depend exclusively on the express carrier. Delivery delays may occur due to inclement weather, strikes, and/or remote delivery areas and islands. Regarding the creation of custom jewelry (not in stock), our customer service team will inform you of: the lead time for the creation of the jewelry, the quote(s), and the relevant production and shipping steps.

Is the shipment insured?

Shipments are all strictly insured for the full value of the product at no additional cost to the customer. Upon delivery, immediate verification of the package contents is recommended, along with prompt reporting of any damage and/or anomalies to the contact details provided in this document or as illustrated on the delivery note. The buyer may, in any case, refuse to accept the package if it is visibly damaged.

How can I keep track of the shipment?

Once the purchase is complete, the customer will be constantly updated throughout the entire transaction. From the moment the order is received until it's handed over to the express courier. The product's tracking code will allow online monitoring of the shipment's route and movements.

How can I return an item?

If you are not satisfied with the item you received, you may exercise your right of withdrawal, in accordance with Directives 97/7/EC and 2011/83/EU (the right to freely change your mind about the contract you signed), no later than 14 (fourteen) days from receipt of the product(s), for any reason and without providing a justification. To make a return, you must contact the WhatsApp number 333 8754481 between 12:00 PM and 7:00 PM, excluding holidays (Italian time zone). Once the return is received, Risivi & Co. reserves the right to refuse the product if it is damaged, tampered with, or otherwise altered. The customer is responsible for the return shipping costs, which will be communicated by Risivi & Co. and will include shipping and insurance for the jewelry item(s). The refund, net of return shipping costs, will be issued via the original payment method.

What products are excluded from the right of withdrawal?

Products that are not in stock, custom-made, or personalized to the customer's specifications cannot be returned. For any other doubts or questions, you can contact Customer Service at the WhatsApp number. +393911444731 From Monday to Saturday from 12:00 PM to 7:00 PM (Italian time zone).

Blue Jewelry Travel Box

Name: Travel Box Blue
Brand: Risivi & Co
SKU: Box06
Price: 350 EUR
Availability: InStock
Rating: 5 (1 reviews)

Description

The Travel Box Blue It is designed to accompany jewelry while traveling, keeping it protected and organized.

How is it organized

The interior is divided into dedicated displays, one for each type of piece: one display for two watches, one for two necklaces, a medium one for bracelets, and five for rings.

Dividing is not a whim. When traveling, the problem is not losing pieces, it is that they touch: a ring rattling against a necklace during transit leaves marks on polished gold, and transport scratches are the most common reason why a piece of jewelry returns to the workshop.

The measurements

Thirty and a half centimeters wide by twenty deep and twelve high: dimensions designed to fit into hand luggage without taking up all the space.

Data Sheet

Color: Blue
External dimensions: 30.5 × 20 × 12 cm
Watch display stand: 1, for two watches
Necklace display: 1, for two necklaces
Bracelet display: 1, half
Ring displays: 5

The Artistry of Risivi & Co

A travel jewelry box is judged by how well it keeps the pieces in place: the slots must hold without squeezing, because a compartment that is too loose lets the jewelry move around and one that is too tight marks it when inserting it.

Would you like more information about purchasing or commissioning a custom piece? Book a private online video consultation or an appointment at our Risivi & Co. Boutique.